This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal financial information received will only be used to process your payment. We will not sell or redistribute your information to anyone.
Confidentiality Policy
As a proud member of the National Association of Professional Organizers, our company adheres strictly to the NAPO Code of Ethics:
This Code of Ethics is a set of principles to provide guidelines in our professional conduct with our clients, colleagues, and community.
- We will keep confidential all client information, both business and personal, including that which may be revealed by other organizers.
- We will use proprietary client information only with the client’s permission.
- We will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others.
Guarantee of Service
We are confident in our work and are committed to providing superior service. A Clear Path stands behind the work of all of our team members. If you are not completely satisfied, contact us immediately and we will make it right.
Payment Options
Effective 02/18/2021 Methods of payment accepted are cash, check, Master Card, Visa, American Express. Please make all checks payable to A Clear Path. A deposit of 50% is due in advance of your session(s) in order to hold the date(s). Client is fully responsible for any bank charges incurred by A Clear Path due to insufficient account funds. Invoices sent for balances due are PAYABLE UPON RECEIPT – payment must be received no later than the Friday of the week in which it was received, we do not keep credit cards on file. A fee of 1.5% is charged if payment is not received within 15 days of final invoice. A 5% per month late fee will be assessed for late payment. A minimum charge of $35.00 dollars will be charged for returned/bounced checks in addition to any outstanding amounts.
Cancellation policy
Cancellation of a scheduled session must be done at least 48 hours in advance (except in the event of an emergency), and must be done by telephone or by email. You must receive an acknowledgement that we have received your cancellation. A Clear Path will then reschedule your session for a mutually convenient date and time. If not cancelled at least 48 hours in advance, the Client is responsible for payment of two hours of organizing time at our current rate (if the Client has not pre-paid for services), or will forfeit two hours if the Client has purchased a package. All sales are final.
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